THE AGE OF SUPPORTING SMALL LOCAL BUSINESSES

 

Have we as a community ever pushed this idea more than we are now? With so many small local businesses struggling now is the time to do what’s best for the community. The best part? It’s more beneficial to every party involved. The consumer receives the best quality of services, the business earns revenue that then gets dumped back into the local economy. It’s literally a win, win, win. This concept translates to any and every type of business out there, but we’re going to dive into the cleaning world, well, because we’re a cleaning company. And in today’s world we’re not just here to clean your house. We’re here to keep your home clean, healthy and safe.  

 

PERSONALIZATION:

 A big national chain can’t cater specifically to your needs. They aren’t designed for that. Their goals are different. They seek fast moving, high quantity overturn. They are a cookie cutter option that doesn’t tailor to the individual. You’re just another number in the sea of customers. Small businesses care. They’re passionate about what they do. That’s why they started their business in the first place. It’s why we started ours. We want to make a difference in people’s lives. When it comes to inviting someone into your home, choose a company that cares about your situation, your needs, your family. Choose a company that appreciates you just as much as you’ll appreciate them. 

 

QUALITY:

Hands down you will have a better experience with a higher quality outcome by choosing local. Remember those big box chain companies and franchises we talked about? They also have big box chain and franchised products. That’s it. They use catch all processes and supplies on your home regardless of what is actually needed. They have no choice. Small businesses have the unique ability to asses something before moving forward with a solution. It all goes back to the age-old phrase, if you’re going to do something, do it right. If you’re going to pay for a service, you want it done right. Right for you and your home. 

 

CONVENIENCE:

A small local company will do what’s convenient for you, not what’s convenient for them. We thrive on this concept. We won’t lock you into long term contracts or charge you rescheduling fees. We don’t need to. We flourish on building a satisfied, loyal customer base. There’s a reason why those big companies slide hidden fees into anything and everything. They struggle with customer retention and are trying to optimize their earnings any way possible. Unhappy with the service? Be prepared to sit on a customer help line for an hour. Local companies blossom off positive reviews, referrals, and word of mouth. They take your satisfaction seriously. It’s how they grow. It’s how they survive. They hear your concerns, thoughts, and opinions, and they take them to heart. You aren’t a number on the call waiting list, you’re a person with a voice that deserves to be heard.

 

TRUSTWORTHY:

 Small local businesses are more than just that. They’re your next-door neighbors. Your fellow booster club member. Your best friends’ cousin. They’re your community. They provide a level of trust and confidence you can’t gain with a chain or franchised company. A level of personability that’s unmatched by its competitors. This is your home we’re talking about. Everything you care about resides inside those walls. What measures are taken when hiring employees? Are there a background checks done? Do they have cleaning experience? Are they passionate and professional about their work? Is there high employee overturn? If so, why? You don’t know and that’s the problem. There are too many unknowns and it’s hard to trust the unknown. Choosing a reputable, trustworthy local business is also choosing peace of mind. 

 

Please weigh the options of using a local small business the next time you need a good or service. Think about what that does for you as a customer and them as a business. Think about all the benefits associated with it. How it helps you, how it helps them, how it helps the community as a whole. Buy local, see local success. It’s as easy as that.